Free Shipping on Orders
How long does delivery take?
3-7 business days.
What countries do you ship to?
We ship to:
- Continental US
- Hawaii
- Alaska
We cannot deliver to the following areas:
- American Samoa
- Guam
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
How will my delivery be shipped?
We ship from multiple warehouses throughout the US and utilize Amazon Logistics.
- Orders shipped from our warehouses will be shipped via USPS First Class/Priority Mail, UPS Ground or FedEx Ground
- Amazon functions as our logistics partner to ship our products. They will choose the carrier that they think is best option for our customers.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the item ships out. However, if you would like to cancel your order please notify us as soon as possible.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at support@petchummy.com.
